Shipping costs

Last update: November 2023


 

Austria
 

Price table Austria > 0 € > 60 € > 100 € > 250 €
Standard shipping for common products € 5,90 free free free
Thermo package (plants) € 8,90 € 8,90 free free
Express package (shrimp, snails) € 14,90 € 14,90 € 14,90 free
UPS animal delivery with products € 29,90 € 29,90 € 24,90 € 19,90
Nano tank shipping € 14,90 € 14,90 € 14,90 € 14,90
Pallet shipping € 99,90 € 99,90 € 99,90 € 99,90
Vienna delivery through Garnelaxia € 12,00 € 7,50 € 6,00 € 3,50
Self pickup in our shop free free free free
Voucher e-mail delivery free free free free


Standard package: (1 - 3 working days)
For common products.
Free of charge above 60 €

Thermo package: (1 - 3 working days)
For plants, live food and common products.
Free of charge above 100 €
Incl. styrofoam box and heatpacks if needed.

Express package: (1 - 2 working days, usually 1 working day, delivery until 1 p.m.)
Fast delivery for shrimp, snails, plants and common products.
Free of charge above 250 €
Incl. styrofoam box and heatpacks if needed.

UPS animal delivery: (1 working day)
Animal courier for fish, shrimp, snails, plants and common products.
Incl. styrofoam box and heatpacks if needed.
Important: The animal courier needs your phone number in case they need to contact you. Please state it in your order.

Aquarium shipping: (1 - 3 working days)
For smaller aquariums that can be safely shipped as a package.

Nano aquarium (up to 50 liters) = 14,90 € shipping price
Small aquarium (approx. 50-90 liters) = 19,90 € shipping price
Bigger aquariums can only be shipped on a pallet.

Pallet shipping: (1-5 working days)
For bigger aquariums over 90 liters, furniture, bulky or very heavy items. 
Free of charge above 2.000 €
Please let us know your phone number in your order, so the delivery company can contact you.

Vienna delivery through Garnelaxia: (Tuesday and friday between 5 p.m. and 9:30 p.m.)
If you live in Vienna, we'll happily deliver your order personally. Delivery will be to the curb or the nearest parking possibility. 

We will inform you via phone a few minutes before our arrival. If you won't be home at our Vienna delivery times, please let us know in time.

Self pickup: Visit us at our shop during our opening hours at: Schönbrunner Straße 77, 1050 Vienna

Voucher e-mail delivery:
With this option we send you the ordered vouchers via e-mail, so you can print them at home or pass them on to the receiver.

 


 

European Union

Belgium, Bulgaria, Denmark, Germany, Estonia, Finland,

France, Greece, Italy, Ireland, Croatia,

Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal,

Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic,

Hungary
 

Price table European Union   Germany other EU countries
Standard package up to 4 kg € 8,90 € 16,90
Standard package up to 10 kg € 8,90 € 22,90
Standard package up to 30 kg € 8,90 € 39,90
Thermo package (snails, plants) 12,90 € 24,90
UPS animal delivery with products
(depending on the order value)
29,90
€ 59,90
on request
Nano aquarium delivery € 19,90 € 32,90
Pallet shipping € 179,90 on request
Voucher e-mail delivery free free


Standard package: (2 - 12 working days)
For common products. Delivery to Germany is free of charge above 150,00 € purchasing value.

Thermo package: (2 - 5 working days)
For plants and common products.
Incl. styrofoam box and heatpacks if needed. Delivery to Germany is free of charge above 200,00 € purchasing value.


UPS animal delivery: (1 working day to Germany, 1 - 2 working days to all other EU countries)
Animal courier for fish, shrimp, snails, plants and common products.
Incl. styrofoam box and heatpacks if needed.
Important: The animal courier needs your phone number in case they need to contact you. Please state it in your order.

Aquarium delivery: (2 - 12 working days)
For smaller aquariums that can be safely shipped as a package.

Bigger aquariums can only be shipped on a pallet.

Voucher e-mail delivery:
With this option we send you the ordered vouchers via e-mail, so you can print them at home or pass them on to the receiver.


 


 

 Non-EU countries
Please be aware that we can not ship live animals or plants to non-EU countries.

World zone 1:
Liechtenstein, Switzerland, Bosnia Herzegovina, Iceland, israelIsrael, Moldau, Montenegro, Norway, Serbia, Turkey, Ukraine, Great Britain

World zone 2:
Canada, kazakhstanKazakhstan

World zone 3:
mexicoMexico USA, brazilBrazil

 

Price table non-EU countries  World zone 1 World zone 2 World zone 3
Standard package up to 2 kg € 20,90 € 27,90 € 36,90
Standard package up to 4 kg € 28,90 € 39,90 € 48,90
Standard package up to 10 kg € 49,90 € 71,90 € 88,90
Standard package up to 20 kg € 129,90 € 181,90 € 223,90
Standard package up to 30 kg € 203,90 € 181,90 € 223,90
Voucher e-mail delivery free free free


Standard package: (3 - 15 working days)
For common products.

Important:
Customers from countries outside of the EU don't pay VAT. The value-added tax will be substracted automatically.
Depending on the regulations in your country you may have to pay customs duties.

 



Environmentally sustainable packaging
We care about nature and therefore recycle packaging materials. Due to this we are able to reduce paper and plastic waste and can keep shipping costs down.

 

If you have any questions or need further information, just contact us: Contact